password keeps dropping out?

[mickParticipant @mick]

if i leave the model boats website for over a week my password

drops out ?

[mickParticipant @mick]

[Colin BishopModerator @colinbishop34627]

Mick,

 

Have you ticked the ‘Remember me’ box when logging in?

 

Also, if you clear out your ‘cookies’ this will cause the site to forget you.

 

Regards,

 

Colin

[mickParticipant @mick]

thanks colin i have done all your surgestions  but the problem

keeps happening  thanks mick

[Colin BishopModerator @colinbishop34627]

Mick,

 

Looks like one of those difficult ones! It’s most likely to do with your computer settings but I don’t know what!

 

I will ask our technical support if they have any ideas.

 

Colin

[Colin BishopModerator @colinbishop34627]

Mick,

 

Tech support has come back with the following:

 

The “remember me” cookie expires after 2 weeks, so every fortnight they will be asked to log in again. Also if they log in using another browser or another computer that will break the “link” and they’ll need to log in again.

 

I presume that the cookie renews itself every time you log in as i don’t have this problem.

 

Hope this is of some help.

 

Colin

[Author]

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