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  • #118671
    gordon bubb
    Participant
      @gordonbubb68746

      I am trying to get into the archive but the system wants my ID number. I am not aware of having one. The help link says it is on the flyer with the magazine but I only receive the digital version, hence no flyer and no ID. Any clues anybody?

      Gordon

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      #118676
      Colin Bishop
      Moderator
        @colinbishop34627

        Hi Gordon,

        When you took out your digital subscription you should have received a subscription number/reference.

        If you no longer have this then contact Mortons Subscriptions

        Tel:01507 529529 Mon- Fri 8:30am- 5pm

        Email:[email protected]

        Colin

        #119623
        Sven
        Participant
          @sven

          Hello Colin,

          I do have the same kind of problem to go to the archiv. I get the info :

          The credentials are valid, but no active subscription was found!

           

          I renewed my subscription last November for this year.

          Have been in contact with Pocketmags, they too tell me I do not have

          a valid subscription but send me every month the info for the new mag.

          regards  Sven

          #119624
          Colin Bishop
          Moderator
            @colinbishop34627

            Hello Sven,

            I’m afraid I cannot help you myself. You will need to contact Mortons as in the post above.

            Regards,

            Colin

            #119625
            gordon bubb
            Participant
              @gordonbubb68746

              I emailed them as per Colin’s suggestion and they duly gave me my ID number.

               

              Gordon

              #119630
              Sven
              Participant
                @sven

                Funny,

                I was  in contact with Mortons they tell me I do not have access for I have subscription done at Pocketmags and therefor I don’t can see the archiv.

                Funny that it worked all the last 20 month. Or do I have missed some special information about ownerchange?

                 

                br  Sven

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