I'm not one for pushing suppliers, but I have to make an exception is week. I ordered a mixed bag of stuff from Cornwall Model Boats last week, it arrived in Spain very quickly, but had been opened en route, and some bits were missing. I very much doubt it was their fault, but 1 email and a picture of the package later and replacements were on their way at no extra charge. Fantastic service, I hope they thrive.
Chas