Beware On-line Subscription Renewals

[Don KoehlerParticipant @donkoehler51711]

I recently renewed my Model Boats subscription on-line after I received a letter from John Cundell which said I would get a discount and my renewal would effective in July 2007. Imagine my surprise when the reply from Magicalia’s subscription department indicated the renewal would be effective in April. This means I get to pay for two previously subscribed issues twice, and my new subscription ends two months earlier than in the past. Lucky me. After receiving no satisfaction from my first e-mail message querying the situation, I attached a scanned copy of the letter to my second rebuttal and the E-mail police blocked the message from arriving until I personally requested its delivery ! Still no resolution to date.

I really like the magazine, but if the process is not user friendly (and costs me money as well), then perhaps I can do without it.

[Dave_PParticipant @dave_p]

Thanks for the warning Don, We will have to keep an eye on that one.

[SeasprayParticipant @seaspray]

I think its a bit below the belt having to take a subscription to see al the sight..Hell some of us help build the last forum and attract other members who needed help or gave some. I get my MB mag fron the local vilage shop for years.

[shipmate60Participant @shipmate60]

I totally agree Seaspray

Bob

[SeasprayParticipant @seaspray]

and they could do with a spell check/ modify and edit function on the posts

[Vinnie BraniganParticipant @vinniebranigan92297]

Do you need one that badly Martin?

Vinnie

[SeasprayParticipant @seaspray]

yes mate please

[Vinnie BraniganParticipant @vinniebranigan92297]

Well, weel luck into it, butt dount hold yor breth. LOl

Martin, as I said earlier, it’s something we can look into in the future, but if it’s urgent then a stand alone utility could be your answer.

Vinnie

[SeasprayParticipant @seaspray]

o.k. mate

[BlueWotsitParticipant @bluewotsit]

Guess what – I renewed my subscription just online and the automated reply suggests I too will miss out on an issue

Needless to say suitably worded email fired off already.

Also questionning that I will receive the Free Gift advertised on this website, as I cannot see any clause saying it applies to new subscribers only.

[Don KoehlerParticipant @donkoehler51711]

I sent a scanned copy of the renewal letter from John Cundell. We have now settled the issue and my subscription renewal is effective in July. But it is aggravating to say the least.

[Don KoehlerParticipant @donkoehler51711]

Don is venting again

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