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30 January 2012 at 22:40 #33223
Brad Lucas
Participant
@bradlucas73197
Regarding the Digital Subscription…

The “Renewal Existing Subscriber” page does not offer a Continue, Accept, or Yes button once you have confirmed your information.

The new subscriber page does not offer a drop down box or any method to replace UK with another country.

I summary, I have been a subscriber, but the latest web page updates are cutting me off. Is this intentional?
Advert

30 January 2012 at 22:40 #8389
Brad Lucas
Participant
@bradlucas73197
Web pages not working
31 January 2012 at 00:24 #33224
Colin Bishop
Moderator
@colinbishop34627
Brad,

Sorry, but can’t help you from the Forum. You will probably need to contact Customer Services: [email protected]

However, if you are using Internet Explorer make sure you have ‘Set Compatibility On’ as this can otherwise result in response problems on the site. Check out the FAQ section at the foot of the left hand column to see how to do this.

Colin
31 January 2012 at 13:12 #33233
Colin Bishop
Moderator
@colinbishop34627
Brad,

It seems that there was a problem. It should have been fixed now to allow you to renew.

Regards,

Colin
31 January 2012 at 17:06 #33234
Brad Lucas
Participant
@bradlucas73197
Now working! Thanks for fixing that. I have renewed my subscription.
31 January 2012 at 21:38 #33235
Colin Bishop
Moderator
@colinbishop34627
Thats good Brad, sorry for the inconvenience. Enjoy the content!

Colin
Author

Posts

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