Renewal of D.D.subscription information.

Renewal of D.D.subscription information.

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17 March 2011 at 19:09 #30107
Rick Devonshire
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@rickdevonshire
I subscribe to MB by annual Direct Debit payment.

This became due in February and I contacted customer sevices at myhobbystore for infomation as to how much the payment would be for 2011/12. My email was not answered so I sent a second email – eventually I go a reply of sorts, in the form of an inernal office memo asking if someone else would reply to me!!! Since then nothing.

I find this lack of action on the part of customer services worrying, just how wise are we to trust them with our personal details if they won’t bother to answer a simple question from one of the readership. After all it is us who collectively pay their wages!!!!!

Rick.
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17 March 2011 at 19:09 #7917
Rick Devonshire
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@rickdevonshire
No answer to my request for details.
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