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29 October 2007 at 11:16 #10903
Roger Simmonds
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@rogersimmonds35858
Hi Chaps

I have a bit of a problem and that is that I am building The Lady Nelson and have got all the hull finished and was starting on the rigging, by my own clumsiness I broke one of the small brass bits that hold the dead-eyes to the hull. I sent off a request to the makers for a replacement and enclosed a self addressed envelope and £2 in coin, I have been waiting at least 3 weeks, they were phoned last week and we were told that they would have to get around to it. As the time goes by I am becoming less interested in finishing this model and am just going on with my scratch built model. This cannot be in the manufactures interest to keep customers hanging about like this, my self I am totally fed up with them.
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9 January 2009 at 19:20 #5888
Roger Simmonds
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@rogersimmonds35858
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