I was reminded today of a tale concerning a certain customer from a while ago. I stll find it funny so I thought I'd share it.
It concerns a customer from the Netherlands [no guessing, please – he's never been on here as far as I know]. He'd pestered Component-Shop for months about everything and anything and they'd passed his questions over to me. I spent hours composing E-Mails and drawing wiring diagrams for him (time was charged to CompShop) but still he kept on making no effort to read or understand what I'd sent. It was certainly not a language issue; like many folk from the Netherlands his English was at least as good as any native speaker, and better than many.
In the end I lost my patience and flatly refused to have anything more to do with him, so poor old Kyje Randall had to pick up the challenge. We sent this customer a repaired P94 to the address he'd given and he replied that the post office in Holland had been unable to deliver it. Instead they'd put a note through his door advising him to collect it from the nearest Post Office. He demanded to know from Kyje why they'd done this and how he was supposed to know where his nearest Post Office was? Kyje did a little 'interactive streetwalking' on Google Earth and replied to our man that a) he was probably out when they attempted delivery, and b) that he would find the Post Office on the ground floor of the apartment block where he lived……
There were others but I remembered this guy particularly.
Dave M