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password keeps dropping out?

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mick04/05/2010 20:11:46
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127 forum posts
74 photos
if i leave the model boats website for over a week my password
drops out ?
Colin Bishop04/05/2010 20:14:43
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4593 forum posts
6071 photos
400 articles
Mick,
 
Have you ticked the 'Remember me' box when logging in?
 
Also, if you clear out your 'cookies' this will cause the site to forget you.
 
Regards,
 
Colin
mick04/05/2010 20:59:26
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127 forum posts
74 photos
thanks colin i have done all your surgestions  but the problem
keeps happening  thanks mick
Colin Bishop04/05/2010 21:30:50
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Moderator
4593 forum posts
6071 photos
400 articles
Mick,
 
Looks like one of those difficult ones! It's most likely to do with your computer settings but I don't know what!
 
I will ask our technical support if they have any ideas.
 
Colin
Colin Bishop05/05/2010 09:48:11
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Moderator
4593 forum posts
6071 photos
400 articles
Mick,
 
Tech support has come back with the following:
 
The “remember me” cookie expires after 2 weeks, so every fortnight they will be asked to log in again. Also if they log in using another browser or another computer that will break the “link” and they’ll need to log in again.
 
I presume that the cookie renews itself every time you log in as i don't have this problem.
 
Hope this is of some help.
 
Colin

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