Frequently Asked Questions.

Having problems with the Website? Check here for a solution.

Website FAQs

Q: The Website keeps asking me to log in again after logging me out.

A: This may be a timeout issue. Unless you tick the Remember me box when logging in, the Website will timeout after 20 minutes of no activity.

Q: The Website seems to be getting confused with my password, sometimes it will recognise it, sometimes not.

A: This could be to do with your computer setup and cookie settings so it is difficult to give specific advice. Another possibility is that you have opened two concurrent sessions of the Website on your PC in which case the internal ID tracking on the website will be confused and unpredictable effects may occur. Close both sessions and try starting afresh, a PC reboot might help too!

Q: I am having trouble uploading photos to my Album.

A:

However, he image files from today’s cameras are now very large and this can cause delay and timeout problems when you try to upload several image files in a batch. It is therefore necessary to reduce the file size to around 500k or less. A common ‘standard’ image size suitable for albums is 800 pixels wide by 600 pixels high in landscape orientation.

There are many free image resizing programs available on the internet which are simple to use plus you can also utilise options in Microsoft Paint or specialist image handling software such as Photoshop to do the job. Save your resized image with a different name, preferably one which will make it obvious what it is such as ‘Lifeboat superstructure’ rather than ‘IMG_9999’ for example.

 

 

 

Q: I can't see my Albums when I click on the Albums heading on the Home Page.

A: You may not have ticked the Public box when creating the Album. To remedy this, click on My Photos to bring up your Albums, select the one you want and then click on Edit Album Info and check if the Public box has been ticked.


Q: My Avatar is rejected or only shows part of the photo I uploaded.

A: Avatar images work best when a large image is uploaded by the user. The system will resize the width to 400pixels (preserving the aspect ratio), save the resized version and then ask the user to create square thumbnail using their mouse. If people upload small images (less than 400px wide) then the images will be not fill the canvas and they will have problems cropping. So they should really upload a normal sized picture, and the system will do the resizing.


Forum FAQs


Q: How do I insert photos into a Forum post?

A: Check out this simple guide on th Forum: https://www.modelboats.co.uk/forums/threads.asp?t=432
 
Q: When I post a series of photos my text and the photos run under the adverts on the right hand side of the page.
 
This is a quirk in the Forum sortware. When posting photos you need to leave a clear space between them rather than running them together. They should then display properly.
 
Q: I cannot see posts from a particular member but other people can apparently see them.

A: You may have clicked on the Ignore Member button by mistake in which case you will not see their postings. To check this, click on My Postings in the My Account box and you will see if any members have Ignored status and be given the opportunity to change this by clicking on the X icon.
 
Q: When I try to make a posting on the Forum or send a personal message the text is lost and does not appear.
   
If you are using Microsoft Internet Explorer 9 (or possibly IE8) as your web browser for using this site you may experience problems with text editing or loss of text input for postings and personal messages. This is due to inconsistencies between the text editor used on the site and the browser.
 
 
In most instances the solution is to set the Model Boats Website to 'Compatibility Mode' in IE9 which can be done by clicking on the compatibility icon which is situated to the right of the address bar at the top of the screen, (it's the box shaped icon with a jagged line across it).